Resolution center
Report a problem
Issues with Received Order:If the received item has problems, open a dispute in the Dispute Center.
Examples of issues include:Item not functioning properlyReceiving a different item than described.Misrepresentation of item condition.Missing parts/features undisclosed.Incorrect quantity received.
Escalating Dispute to Complaint Team:If initial resolution with the seller fails, visit the Dispute Center onthe BuySellVouchers website.Select your dispute and, if unresolved, escalate to the Complaint Team for a final decision.
Dispute Pricess:If issues occur with your BuySellVouchers.com purchase, initiate a dispute for communication.If not resolved, escalate to the Complaint Team for a final decision.
Non-Arrival of Order:If your order doesn't arrive, ensure full payment, and contact_support for a manual re-check.